Nutanix Tech Notes for VMware vSphere

I thought I would put together a single page which has links to all the current Nutanix Tech Notes relating to VMware vSphere as well as have a bit of a teaser list of upcoming documents.

This will be a living post, and updated regularly as new documents are released.

Tech Notes

1. Nutanix Storage Configuration for VMware vSphere

2. VMware vSphere Networking on Nutanix

3. VMware High Availability Configuration for Nutanix (Coming soon)

4. VMware Distributed Resource Scheduler on Nutanix (Coming soon)

5. VMware Storage configuration on Nutanix (Coming soon)

6. VMware vSphere Cluster design with Nutanix (Coming soon)

7. Optimal Virtual Machine design with Nutanix (Coming soon)

8. Monster VM design with Nutanix (Coming soon)

VCDX Defence Essentials – Part 3 – Preparing for the Troubleshooting Scenario

Following on from Part 1 – Preparing for the Design Defence & Part 2 – Preparing for the Design Scenario, Part 3 covers my tips for the final stage of the VCDX defence, the Troubleshooting Scenario.

After completing the 75min Design defence and the 30min Design Scenario, if your still standing and haven’t retreated at full speed, your final challenge is the 15min Troubleshooting Scenario.

As mentioned in the previous Parts of this series, I am not a official panellist and I do not know how the scoring works. The below is my advice based on conducting mock panels, the success rate of candidates I have conducted mock panels with and my successfully achieving VCDX on the 1st attempt.

If you have read Part 2, then you should notice several similarities in both the common mistakes and tips below.

Common Mistakes

1. Trying to guess the solution to the issue

Taking pot shot guesses at what the problem/s might be does not prove your expertise. If you don’t methodically work through the issue and just keep making guesses, your not doing yourself or the people trying to assess your expertise any good.

2. Not documenting the troubleshooting steps you have completed

Assuming you have not made Mistake #1, and you are methodically working through the troubleshooting scenario, a common mistake I see is a candidate getting confused about what they have or have not investigated.

When candidates repeat the same troubleshooting steps because they have lost track, it does nothing but waste time and does not increase your chance of passing.

15 mins goes by in a flash, you cannot afford to waste time!

3. Going down a rabbit hole

Same as in the design scenario, I have observed many candidates who are clearly very knowledgeable, who have spent the majority of the time troubleshooting one specific area of the environment. eg: Just the vSphere layer

Doing this may demonstrate your expertise in one area really well, but this does not help getting as many potential issues eliminated in the scenario as possible within the time constraint.

4. Being Mute!

Again, same as in the design scenario, I have seen candidates who stand starring at the troubleshooting scenario and the whiteboard for mins at a time.

 

Tips for the Troubleshooting Scenario

1. Do not try to guess the solution to the issue

If you happen to guess the solution (assuming there is one.. hint hint) what expertise have you demonstrated to the panel for them to score you on? The answer is “bugger all” (This is Australian for “none”).

Talk the panel through your troubleshooting methodology, for example, you might choose to go through OSI models layers, or you may choose to start with, Networking, then move onto Storage, then application, then vSphere etc.

The goal of this section of the defence is to demonstrate your troubleshooting skills, so make sure you explain what your trying to eliminate. eg: If a VM has lost connectivity you may ask the panel to perform a vMotion of VM1 from host A to host B. You could explain to the panel that if the ping begins to work following the vMotion, you plan to investigate the networking of Host A. If the ping does not start working, you will continue to investigate for a larger networking issue, such as a VLAN specific problem.

2. Documenting your troubleshooting steps & findings

Ensure you methodically address each of the key areas of a vSphere solution by writing on the whiteboard headings like the following:

a) Storage/SAN/Protocol

b) Networking/Firewall

c) Compute HW

d) Application/Guest OS

e) vSphere

Ensure you eliminate several (i’d suggest >=3) potential issues in each section, so you are covering off the entire environment and record what you have done & the result of the troubleshooting step.

Keep in mind, you only have 15 mins, so 1 item per min is required if you are to cover all areas off thoroughly.

3. Don’t go down a rabbit hole!

Same as in the design scenario, I have observed many candidates who are clearly very knowledgeable, who have spent the majority of the time troubleshooting one specific area of a vSphere environment. eg: Storage

Doing this may demonstrate your expertise in one area really well, but this does not help getting as many potential issues eliminated in the scenario as possible within the time constraint.

Once you have looked into 3 potential issues in storage, move onto Networking, or vSphere etc.

Do not spend more than 60-90 seconds on any one troubleshooting step as this is preventing you demonstrating broad expertise which is the purpose of VCDX.

4. Think out Loud!

Again, same as in the design scenario, I have seen candidates who stand starring at the troubleshooting scenario and the whiteboard totally silent for mins at a time.

Talk the panel through your thought process and expected outcomes for troubleshooting actions.

I cannot give you advise, if I don’t know what your thinking! Same with the panellists, they can’t score you if you don’t verbalize your thought process.

No matter what, keep thinking out loud, if your working through options in your mind, that’s what the panel want’s to hear, so let them hear it!

Summary

I hope the above tips help you prepare for the VCDX design scenario and best of luck with your VCDX journey. For those who are interested, you can read about My VCDX Journey.

If you have any questions on the VCDX process or the advise given in this series please leave your comments and I will compile a list of questions and do a Q&A post.

VCDX Defence Essentials – Part 2 – Preparing for the Design Scenario

Following on from Part 1 – Preparing for the Design Defence, Part 2 covers my tips for the Design Scenario part of the VCDX defence.

After a short break following your 75min Design defence, your neck deep in the Design Scenario. You are presented with a scenario which you need to demonstrate your abilities to gather requirements and while you will not be able to complete a design in 30mins, you should be able to demonstrate the methodology you use to start the process.

As mentioned in Part 1, I am not a official panellist and I do not know how the scoring works. The below is my advice based on conducting mock panels, the success rate of candidates I have conducted mock panels with and my successfully achieving VCDX on the 1st attempt.

Common Mistakes

1. Not gathering and identifying requirements/constraints & risks

The design scenario is very high level, and does not provide you with all the information required to be able to properly start a design. Not identifying and clarifying requirements/constraints and risks will in most cases prevent a candidate from successfully being able to start the design process.

Note: The word “Start” is underlined! You can’t start a design without knowing what your designing for… so don’t make this mistake.

2. Not documenting the requirements/constraints & risks

Assuming you have not made Mistake #1, and you have gathered and clarified the requirements/constraints & risks, the next mistake is not to write them down. I have seen many candidates do an excellent job of gathering the information, to then fall in a heap because they waste time asking the same questions over again because the have forgotten the details.

30 mins is not a long time, you cannot afford to waste time repeating questions.

3. Going down a rabbit hole

I have observed many candidates who are clearly very knowledgeable, who have spent 10-15 mins talking about one topic, such as HA and going into admission control options and pros/cons, isolation response etc. They demonstrated lots of expertise, but this did not help getting as much progress as possible into a design within the time constraint.

The design may be excellent in one key area (eg: HA) but severely lacked in all other areas, which would certainly led to a low score in the design scenario.

4. Not adjusting to changes

The information given to you in the design scenario may not always be correct and may even change half way through the design. Just like in a customer meeting, the customer doesn’t always know the answers to your questions, and may give you an incorrect answer, or simply not know the answer, then later on, realise they gave you incorrect information and correct themselves.

I deliberately throw curve-balls into mock design scenarios and I have observed several times a candidate be say 25 mins into the design scenario and this happens, and they failed to adjust for whatever reason/s.

5. Being Mute!

I have seen candidates who stand starring at the whiteboard, or drawing away madly, while completely mute. Then after 5-10 mins of drawing/thinking candidates then talk about what they came up with.

Do you stand in customer meetings mute? No! (Well, you shouldn’t!)

 

Tips for the Design Scenario

1. Clarify the Requirements/Constraints

Start by clarifying the information that has been provided to you. The information provided may be contradictory, so get this sorted before going any further.

2. Write the requirements/constraints & risks on the Whiteboard

Once you have clarified a piece of information that has been provided to you, write it on the whiteboard under section heading, such as:

a) Requirements

b) Constraints

c) Risks

d) Assumptions

Now, you can quickly review these items, without having to remember everything and if a curve-ball is thrown at you, you can cross out the incorrect information and write down the correct info and this may assist you modifying your design to cater for the changed requirement/constraint etc.

As you work through the scenario, you may be able to clarify an assumption, so you can remove it as an assumption/risk, this shows your working towards a quality outcome.

3. Write down your decisions!

Ensure you address each of the key areas of a vSphere solution by writing on the whiteboard headings like the following:

a) Storage

b) Networking

c) Compute

d) Availability

e) Datacenter

Ensure you write down at least 3 items per section, so you are covering off the entire environment.

As you make a design choice, write it down, eg: under storage, you may be recommending or constrained to use iSCSI, so write it down. iSCSI / Block storage.

So, aim to have 5 section headings like the above examples, and at  least 3 items per heading by the end of 30 mins. If you do the math, that’s only 6 mins per section, or 2 mins per item so make them count.

eg: Availability does not just mean N+1 vSphere cluster, what about say, environmental items such as UPS? A successful VCDX level design is not just about vSphere.

4. Verbalize your thought process.

I cannot give you advise, if I don’t know what your thinking! Same with the panellists, they can’t score you if you don’t verbalize your thought process.

No matter what, keep thinking out loud, if your working through options in your mind, that’s what the panel want’s to hear, so let them hear it!

If you are mute for a large portion of the 30 mins, the lower the chances you have of increasing your score.

5. Show how you adjust to changes in requirements/constraints/assumptions!

As a VCDX candidate, your most likely an architect day to day, so you would have dealt with this many times in real life, so deal with it in the design scenario!

If your 25 mins into the design scenario, and the panel suddenly tells you the CIO went out drinking on the weekend with his new buddy at storage vendor X and decided to scrap the old vendors storage and go for another vendor, deal with it!

Talk about the implications of moving from vendor X to vendor Y, for example FC to NFS and how this would change the design and would it still meet the requirements or would it be a risk?

6. Don’t be afraid to draw diagrams – but don’t spend all day making it pretty!

Use the whiteboard to draw your solution as it develops, but don’t waste time drawing fancy diagrams. A square box with ESXi written in it, is a Host, it doesn’t need to be pretty.

eg: If your drawing a 16 node cluster, draw three squares, Labelled ESXi01, ESXi…. and ESXi16, don’t draw 16 boxes, this adds no value, wastes time, and makes the diagram harder to draw.

 

Summary

I hope the above tips help you prepare for the VCDX design scenario and best of luck with your VCDX journey. For those who are interested, you can read about My VCDX Journey.

In Part 3, I will go through Preparing for the Troubleshooting Scenario, and how to maximize your 15 mins.